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Staywell Manuals & User Guides

Staywell, a trusted PetSafe brand, specializes in high-quality pet doors, dog doors, and cat flaps designed to give pets freedom and owners complete peace of mind.

Tip: include the full model number printed on your Staywell label for the best match.

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Staywell has been a highly trusted name in pet mobility and freedom since 1937, recognized globally as a manufacturer of industry-leading pet doors. Now proud to be part of the PetSafe family (Radio Systems Corporation), Staywell continues to offer innovative and reliable solutions for pet access. Their product lineup includes the original 2-way pet doors, transparent flaps, 4-way locking classic cat flaps, and magnetic-entry doors built to ensure only your pet enters the home.

Whether you need a simple manual cat flap or a heavy-duty dog door, Staywell systems are crafted with security, durability, and convenience in mind. Most Staywell pet doors are incredibly versatile, designed for safe installation across a wide variety of materials including wooden doors, brick walls, PVC/uPVC, and even glass windows (when fitted by a professional glazier). With varying sizes to accommodate different breeds and available tunnel extensions for thicker installations, Staywell provides comprehensive access solutions that adapt to your home while enabling your pet's independence.

Staywell manuals

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Staywell Series 700 Original Pet Door İstifadəçi Təlimatı

İstifadəçi təlimatı
Staywell Series 700 Original 2-yollu ev heyvanları qapısı ilə ev heyvanlarının quraşdırılması, istifadəsi və öyrədilməsi üçün hərtərəfli bələdçi. Müxtəlif materiallar üçün quraşdırma, isteğe bağlı tunel quraşdırma və ev heyvanları üçün təlim tövsiyələrini əhatə edir.

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Staywell support FAQ

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  • How do I measure my pet to install a Staywell door?

    Measure your pet's belly height from the floor (usually 100-150mm for cats). Mark this measurement on the outside of your door and draw a straight horizontal line. This line will act as the bottom of the installation hole you will cut.

  • Can I install a Staywell pet door in a glass window or door?

    Yes, many Staywell models are compatible with glass installations. However, it is not possible to cut holes in toughened glass or double-glazed units post-manufacturing. You must consult a professional glazier for glass installations.

  • How does the Staywell 4-way locking system work?

    The 4-way lock gives you complete control over your pet's access by allowing four settings: 'In Only', 'Out Only', 'Fully Locked', and 'In or Out'.

  • What should I do if my wall or door is thicker than the pet door frame?

    For many smaller and medium variants of Staywell pet doors, mandatory or optional tunnel extensions are available to span the interior depth of thicker doors or brick walls neatly.

  • Are Staywell parts covered by warranty?

    Yes, most Staywell products come with a 3-year warranty that covers the replacement of parts or the complete product in the event of manufacturing defects. Does not cover consumer misuse or damage.